FREQUENTLY ASKED QUESTIONS
HOW DO WE MARKET YOUR SHORT-TERM RENTAL?
We list your property on Airbnb, VRBO, and our website. Additional ads can be ran on Google and Facebook for a fee.
HOW DO WE MARKET YOUR LONG-TERM RENTAL?
We will list your place on a few or all of the following sites depending on the property type: apartments.com, loopnet, Zillow rentals, Facebook marketplace, and our website.
WHO HOLDS THE SECURITY DEPOSIT?
We hold security deposits in a trust account as required by law. At the time of move out we will asses the property for any damages and distribute any remaining security deposit funds back to the tenant.
HOW DO YOU SCREEN POTENTIAL TENANTS?
Any potential tenant must fill out our application. We run a background check, credit check, verify income requirements are met, verify employment, and check rental history. Ascend Management is an equal housing opportunity Provider.
HOW ARE MAINTENANCE REQUESTS HANDLED?
Owner and tenant portal coming soon.